Terms of service
Last updated October 21, 2026
These terms apply when a merchant installs and uses Breakly ("Breakly", "we", "us"), a Shopify app that adds quantity-break offers to Shopify stores. By installing Breakly you accept these terms and our privacy policy.
The service#
Breakly shows quantity tiers on your product pages and applies them with an automatic Shopify discount in the cart and at checkout. It needs a Shopify store with the Online Store channel. We can change, add or remove features; when a change removes something you use, we tell you in the app first.
Plans and billing#
- Shopify bills Breakly's plans on your Shopify invoice. The plans and what they include are on the pricing page and in the app.
- A plan counts the orders that received a Breakly discount in a month. Going over a plan never switches your offers off.
- You can change plans in the app or stop paying by uninstalling Breakly. Charges and refunds follow Shopify's billing terms.
Your responsibilities#
- You choose your offers, tiers and prices, and you make sure they follow the laws that apply to your store, such as rules on price reductions.
- Check new offers with Price check or a test order before you rely on them.
- Don't use Breakly to break the law, to harm shoppers or to interfere with Shopify or with Breakly's servers.
How we process your store's data#
You control the personal data of your customers. Breakly processes it on your behalf, only to provide the app and only as your settings in the app direct.
- What and why: the data and the purposes are listed in the privacy policy. Breakly doesn't store shoppers' names, email addresses, phone numbers or postal addresses.
- Confidentiality: only the people who run Breakly can access the data, and only to operate and support the app.
- Security: data is encrypted in transit with TLS, and the database and its backups are stored on an encrypted volume. Access to the servers is limited to the people who run Breakly.
- Subprocessors: Shopify and our hosting provider. We tell you in the app before we add another.
- Requests: Breakly answers the customer data and erasure requests Shopify sends it, and we help you with other requests about data Breakly holds.
- Incidents: if we learn of a breach that affects your store's data, we tell you without undue delay.
- Deletion: when you uninstall, Breakly deletes your store's data after Shopify's store erasure request, about 48 hours later. Backups that contain it are overwritten within 14 days.
Availability and support#
We work to keep Breakly running, but we don't guarantee that it is always available or free of errors. Support is by email at the address below.
Liability#
Breakly is provided as it is. To the extent the law allows, we aren't liable for indirect losses, such as lost profits or lost sales, and our total liability is limited to what you paid for Breakly in the 12 months before the claim. Nothing in these terms limits liability that the law doesn't allow to be limited.
Ending#
You can stop using Breakly at any time by uninstalling it. We can suspend or end your access if you break these terms or if the law requires it.
Changes and contact#
If these terms change, we update the date below and, for changes that affect you, tell you in the app before they apply.
Questions: email the support address in the footer of this page.
Support: support@usebreakly.com